Hilton London Metropole Hotel

The hotel location was spot on, with easy access to public transport. The breakfast and restaurant food were top-notch, the best we've had in any hotel. 🌟 The cleaning staff could be more thorough to match the hotel's high standards, a minor blip in an otherwise enjoyable experience.

I chose Hilton for its proximity to Madame Tussauds London, but was pleasantly surprised by the variety of dining options and the relaxed, family-friendly atmosphere. The complimentary breakfast for children and the Executive Lounge for guests were excellent amenities. The onsite parking facilities were convenient and well-maintained.

Check-in and room assignment process.

Mate, the steaks at Hilton's dining spots are legit legends. quick tea bag refill - top marks for that buzz.

Alright, so, the room was hotter than a spicy curry, AC conked out both nights, and we couldn't catch Z's. Asked for foam pillows, got nada.

I stayed near Oxford Street and Bond Street. Staff were welcoming and helpful. Breakfast was included but just okay. the room was basic, not like the photos. Would not stay again.

stayed at Hilton recently. great location, helpful staff, wonderful breakfast. beautiful view from the room. a perfect spot for our theatre reservations.

Nothing negative to say 😊.

The breakfast spread at the hotel was like a culinary adventure, with an array of tempting options to choose from. I felt like a kid in a candy store, indulging in the classics and discovering the delight of the very own Tyburn bap and waffle with chocolate sauce and maple syrup. It was a delicious and delightful start to the day.

Elevator wait time was a little long.

The hotel is just 600 metres from Paddington Station, making it incredibly convenient for exploring the city. The show-stopping Josper Charcoal grill takes center stage in the evening, offering a delectable dining experience with a variety of grilled dishes. Guests can enjoy a comfortable holiday with convenient amenities, including wireless internet access, a games console, and a TV.

My wife says that the hotel would be great for families with children if it had a designated kids' play area.

We were really impressed with the hotel. The staff, especially Rupal at check-in, were incredibly warm and welcoming. The hotel had great amenities, including Santa's cottage with Buddy the Elf for the kids and a fun cookie decorating activity. The room was spacious and clean, with a big comfortable bed. The location was convenient, with easy access to the tube and a great breakfast.

Felt very comfortable, no complaints at all.

The location of the hotel was perfect, within walking distance to Marble Arch and the shops on Oxford Street. It was also conveniently close to the tube station, making it easy to explore the city. The rooms were clean and comfortable, and the bathrooms were well-maintained. The staff provided exceptional service, going above and beyond to accommodate guests. The breakfast offered a wide variety of choices and was a great way to start the day. a pleasant stay with many facilities and advantages.

The only downside was the occasional queues during busy times, but with a little patience, it was manageable.

The hotel had a great location, just a 25-minute walk from Buckingham Palace and conveniently close to the tube. It was perfect for our family, especially with young children. The pool was a bonus, and they loved it. The breakfast was excellent, and the staff were amazing. we highly recommend this hotel.

I felt privileged; no complaints at all.

We had a fantastic stay at Hilton, thanks to the accommodating staff who quickly resolved our issue with the broken heater in our room. The location was perfect for exploring the tourist areas on foot, and the breakfast was delicious with lots of organic tea options. I highly recommend this hotel.

Great location, within walking distance of major attractions and public transportation. Friendly and efficient reception staff, making check, in and check, out process quick and easy. Convenient amenities such as a clean and delicious breakfast.

The decoration in the hotel's lobby and common areas was wonderfully elegant and comfortable. It felt like a cozy home away from home, with beautiful seating areas and easy-to-navigate spaces for senior guests. The accessibility for senior people was impressive, with wide hallways and well-placed handrails that made it easy to move around.

I would have appreciated better lighting in the corridors for added safety, especially during the evening.

The hotel's location is top-notch, with great access to transportation and plenty of dining options nearby. I stayed here during a festival and it was only a short 15-minute walk to the park. The room itself was clean and spacious, with great views of the city. The breakfast buffet was impressive, and the staff were always friendly and accommodating.

Nothing all bad.

I had a great experience at the hotel. the staff was friendly, accommodating, and provided exceptional service. From check-in to check-out, I felt well looked after. the location of the hotel next to Paddington Station was perfect for exploring the nearby cities. the room, although a bit older, was clean and tidy. Plus, we were pleasantly surprised to have free wifi in the room. I would definitely choose to stay here again in the future.

No negatives to mention, everything was satisfactory.

The hotel's convenient location near public transportation and popular attractions, such as Oxford Street and Hyde Park, made exploring London hassle-free. Despite these positives, improvements can be made in terms of room cleanliness and service efficiency.

Conveniently located near public transportation, the rooms were spacious with plenty of sleeping options for groups or families. The staff were friendly and always available to assist with any questions or needs. The lobby and common areas were visually impressive and enjoyable to relax in. a great stay with a comfortable ambiance.

Great location near Paddington and Edgware tube station. Housekeeping service was reliable. Plenty of coffee shops nearby for quick bites. a solid place to stay, despite the need for room refreshing. The hotel was crowded due to New Year's, but that's expected in London.

The staff were absolutely amazing and so lovely, making us feel super welcome. The location of the hotel was incredibly convenient and the size of the building was mind-blowing. The indoor swimming pool was clean and well-maintained, and the gym was jaw-dropping. We also had an unforgettable surprise when we checked into our room for my partner's birthday - a delicious hand-made cake with a "happy birthday" message! It was such a thoughtful gesture and made our stay extra special.

The rooms at Hilton London Metropole were so cozy and modern! I loved the big LCD TV and the super-fast Wi-Fi. The bathroom had fancy toiletries, and the bed was really comfy. It was perfect for my stay as a tech-loving youngster.

I wish the room had more natural light.

The staff were very friendly and helpful, particularly Werner at the concierge's desk and Eyal at reception and cashier. The location was ideal, as it was only a 2-minute walk from the tube station, which made it easy for us to access all of the local attractions. The room was perfect for our family of 5, as it was spacious and comfortable. We enjoyed the breakfast, which was superb, and appreciated the range of services that were available here, including room service, car hire, and dry cleaning.

We couldn't fault this hotel at all and would definitely recommend it to everyone.

the rooms were very clean and comfortable, and the hotel's location is super convenient with plenty of eateries close by. also, they offer a left luggage service for just gbp 4 per day - which is great if you're exploring other parts of the uk.

Do recommend

The hotel is just a 600 meters from Oxford Street, and a 15-minute walk from Paddington Station, making it super easy to shop and explore the city. The show-stopping Josper Charcoal grill takes center stage in the evening, serving up delicious food. Plus, there's internet access, a telephone, TV, a games console.

I'd ask for a better fun for young party-going people.

We had a great time at Hilton! the location was perfect for walking to parks and attractions, and it was easy to access Oxford Street and Victoria. the room was clean and the view was fantastic, overlooking the city with sights like the Shard and the London Eye. the bed was comfortable and the shower was easy to use. the lobby and bars were bright and clean, and the staff were attentive. Being close to the A5 and right across from the Tube made getting around convenient. Thank you Hilton for a great stay!

Nothing that I didn't like 😊

Hilton in Edgware had an exceptional location, just a short walk from the tube station. the staff was friendly and helpful. the room was clean, quiet, and comfortable with efficient air conditioning. Convenient snack options were available at good value. Ideal for families, offering spacious rooms and a fantastic breakfast. Close proximity to Hyde Park and safe surroundings made the stay enjoyable.

Standard room cleanliness could improve. Smell of damp in one room.

Excellent location, good breakfast and facilities, nice bar and restaurant, comfortable beds and shower, attentive staff, great view.

Nothing to be said.

The breakfast was a feast for the taste buds with a variety of delectable options. The event experiences offered were truly entertaining. The Bow Bar had a lively atmosphere and an interesting menu.

Who needs prompt room service or an explanation for mysterious deductions from their card anyway?

Staff friendly. Convenient location near tube and marble arch. Room comfortable, breakfast great. Outstanding service, especially from Kris. Executive upgrade worth it.

The staff at this hotel were very friendly and welcoming, making us feel at home right from the start. the cleanliness of the hotel was impressive, and the design made the large hotel feel cozy and welcoming. the breakfast selection was amazing with excellent quality and the view from the 17th floor was truly breathtaking. the room service was top-notch, and the housekeeping staff were very attentive to our needs. the bar and lounge area provided a nice spot to relax and enjoy a drink.

The only downside I could mention is that the room temperature was a bit uncomfortable due to the air conditioning not cooling properly. These small issues did not overshadow the overall positive experience we had at this hotel.

The Hilton London Metropole was the perfect spot for my London visit. The central location made exploring landmarks like Buckingham Palace and Harrods convenient. The relaxation facilities, combined with proximity to Hyde Park, enhanced our family bonding time. Although the room and corridors could use updates, the helpful staff and overall cleanliness contributed to a memorable stay.

Excellent location near tube. Delicious breakfast with many options. Comfortable bed and fantastic room. Friendly staff and exceptional cleanliness.

Queen beds were doubles. Low shower pressure.

At my first stay, the staff helped with currency advice, which I appreciated. This place suits me perfectly. It has everything I need, including Free Wi-Fi, 24-hour services, and a range of amenities. I always come back for a city break.

I had a fantastic stay at this place! The location couldn't have been better - being right next to the tube station was so convenient for getting around. The room was spacious and the bed was incredibly comfortable. The hotel itself had a beautiful layout and the staff were friendly and accommodating. I also loved the free Wi-Fi in the rooms, it made it easy to stay connected. The breakfast was top-notch, with a great selection of delicious food.

I recommend this hotel to everyone.

The hotel had spacious and clean rooms, and the staff was helpful and friendly. the location was convenient as it was near Paddington Station and had easy access to public transportation. Additionally, the breakfast offered a wide variety of tasty hot food.

There were some issues with the cleanliness of the room, as it hadn't been properly cleaned upon arrival. the hotel also seemed to be overcrowded during my stay, making it difficult to find a place to sit in the bar or cafe.

The hotel is located near awesome cafes, which you can easily walk to. The subway is also nearby, which made it easier to explore the city. The room was quite spacious, clean, and well-maintained with stunning views of the surroundings. The bathroom was also nice and modern, featuring great amenities. The hotel staff were accommodating in providing us with information and assistance. Breakfast was delicious, with a wide selection of dishes that catered to everyone's liking.

The gym was small and not well-equipped for a great workout experience.

I recently stayed at Hilton for a business trip, and my experience was wonderful. The mattresses were of high quality, the shower was spacious, and the room had coffee and tea amenities. The air condition worked quietly and efficiently, ensuring a comfortable stay. Additionally, the breakfast selection was excellent, and the newer rooms were well-appointed. The non-smoking rooms were well-maintained and clean, adding to the overall pleasant atmosphere of the hotel.

I would definitely recommend this hotel.

I chose Hilton for its convenient location near Hyde Park, and it did not disappoint. The onsite parking facilities were a pleasant surprise, making it easy to explore the nearby attractions. I particularly enjoyed the variety of dining options, from Fiamma's international cuisine to the themed cocktails at the Bar and Lounges.

Standards slipping, smaller rooms, unappealing smell, and disappointing breakfast.

The staff were friendly, fantastic view from room, great swimming pool, superb location, generous breakfast times.

Can't fault anything about it.